Privacy Policy for The Recovery Companion

Effective Date: 1 April 2026

The Recovery Companion (“we”, “us”, “our”) is committed to protecting your privacy and handling your data with care, transparency, and respect.

This Privacy Policy explains how we collect, use, and protect your information when you use The Recovery Companion mobile application.

1. Who We Are

The Recovery Companion is owned and managed by:

Julia Trehane Coaching
10a Saxon Square
Christchurch
United Kingdom

Email: [email protected]

We are the data controller for the personal information you provide.

2. What Information We Collect

We collect the following types of information:

a. Account Information

  • Email address
  • Display name (if provided)
  • Timezone and country

b. Sensitive Health & Wellbeing Data

When you use the app, you may provide:

  • Journal entries
  • Eating disorder thoughts and experiences
  • Meal logs
  • Fear foods and recovery challenges
  • Emotional states and reflections
  • Recovery progress data

This information is considered special category data under UK GDPR.

c. AI Interaction Data

When you use support features in the app (such as journaling insights or real-time support):

  • Your inputs may be processed by AI systems
  • AI-generated responses may be stored
  • Interaction logs may be retained to improve safety, relevance, and app performance

d. Usage Data

We may collect limited technical and usage data, including:

  • App usage patterns (e.g. features used, frequency)
  • Device type and operating system
  • App performance data (e.g. crashes, errors)

This helps us improve reliability and user experience.

3. How We Use Your Information

We use your data to:

  • Provide personalised recovery support
  • Deliver AI-based guidance and responses
  • Track your recovery progress
  • Improve app features, usability, and performance
  • Maintain safety and appropriate support within the app

4. Legal Basis for Processing (UK GDPR)

We process your data under the following legal bases:

Consent

You provide consent when entering your information into the app.

Explicit Consent (Special Category Data)

Because your data includes health-related information, we rely on your explicit consent to process it.

Legitimate Interests

We process data to:

  • Operate and improve the app
  • Ensure safe and effective support

5. AI and Automated Processing

The Recovery Companion uses AI systems to provide support and guidance.

  • Your inputs may be processed by third-party AI providers
  • Responses are generated automatically
  • AI is designed to support your recovery, not replace professional medical care

We take care to guide responses appropriately, though AI-generated content may not always be perfect.

6. How Your Data Is Stored

Your data is securely stored using:

  • Supabase (secure cloud database and authentication provider)

We use appropriate technical and organisational measures to protect your data.

7. Sharing Your Data

We only share your data with trusted service providers necessary to operate the app:

  • Supabase – database, authentication, and backend services
  • AI providers (such as OpenAI) – to generate support responses
  • Apple App Store and Google Play Store – for app distribution, payments, and subscription management

We do not sell your data.

8. Data Retention

We keep your data only as long as necessary to provide the service.

If you delete your account:

  • Your personal and recovery data will be deleted or anonymised, unless we are required to retain certain information for legal reasons

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time

To exercise your rights, contact us at:
[email protected]

10. Children’s Privacy

The Recovery Companion is not intended for children under 16.

We do not knowingly collect data from children.

11. Data Security

We take appropriate measures to protect your data, including:

  • Secure authentication
  • Encrypted data storage
  • Controlled access to systems

12. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are significant, we will notify you through the app or via email.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

Julia Trehane Coaching
Email: [email protected]